Customer Service Excellence Awards
Houzz.com annually awards the “Best of Houzz” distinction in the service category to companies that display exceptional customer service. Houzz uses the reviews provided by clients to select only 3% of the more than 2.1 million professionals on Houzz to hold this elite distinction. Thorson Restoration is very proud to be part of this elite group and is ever grateful to their clients for sharing their experience in working with their company.
NARI Customer Service Award 2011, 2008, 2013
In conjunction with the annual NARI Contractor of the Year Awards a Customer Service Award is also given to the company who displays the highest level of customer service based on direct feedback from their clients whose projects were completed in the current year. Thorson was awarded this distinction in 2008, 2011 and 2013.
Remodeling Magazine’s Big 50 teams up with Guild Quality, a third party survey company to award an elite few from the Big 50 with the Customer Service Excellence Award. This award recognizes Big 50 winners that deliver a consistently exceptional customer experience. Only 3 of the 50 companies were singled out for delivering service of the highest standard and Thorson Restoration & Construction was one of them.
A 10 Year Achievement Award was presented to Eric Thorson in 2001 to highlight Thorson’s Growth as a company and continued customer satisfaction.
Project Excellence Awards
The National Association of the Remodeling Industry Awards the annual Contractor of the Year (Coty) Awards to contractors who demonstrate superior craftsmanship & industry excellence. Thorson has received over 23 NARI COTY Awards between 2008-2018.
NARI 2012 Northeast Regional Contractor of the Year Award
2013 BRAGB Prism Award
Company Achievement Awards
Each year since 1986, Remodeling Magazine inducts 50 owners of remodeling companies into their annual Remodeling Big 50 List. Thorson received this distintion in 2012 for having set exceptionally high standards for professionalism and integrity through exemplary business practices, craftsmanship, and impact in their community or the industry at large. Big50 remodelers run successful companies that have taken the lead in raising industry standards. Thorson was also one of only 3 of the 50 companies to receive the Guild Quality Customer Excellence Award for providing an exceptional remodeling experience and an unmatched customer service to their clients.
Each year Qualified Remodeler Magazine names the country’s top 500 Remodelers. Thorson has made the list for consecutive years from 2011 through 2018
Remodeling Magazine names the top 550 Remodelers in this annual list.
Houzz awarded Thorson Restoration the Houzz influencer badge for offering knowledge & advice to the Houzz community that has proven to be highly valued by users across the platform based on user feedback.
Thorson Restoration earned this badge on Houzz.com for having project photos that have been saved to user’s ideabooks over 25,000 times. A true testament to their outstanding work .